Data Privacy

Data Privacy

The Parkhotel Schillerhöhe is pleased about your visit to our website and your interest in our hotel and our services. The protection of your personal data during the collection, processing and use during your visit to our website is very important to us.

Below you will find information on what data is recorded during your visit to the website and how it is used.

Capture of Data

As a rule, no personal data will be collected from you when you visit the Parkhotel Schillerhöhe website. By default, as far as your browser allows, the Web server will store the following access data:

  •                Browser type / version
  •                Operating system used
  •                Referrer URL (the site previously visited)
  •                Host name of the accessing computer (IP address)
  •                Time and date of the server inquiry
  •                Volume of data transmitted and access status (file transmitted, file not found etc.)

This information may be used for statistical purposes to improve our website and service. They can not be assigned to specific persons. A merge of this information with other data sources will not be done.

Collection and Processing of Personal Data

Personal data will only be saved if you provide it yourself, e.g. for requesting information or in the context of complaint management. Personal information is information that can be used explicitly to discover your identity. This includes information such as

  •                Your real name
  •                E-mail address
  •                Mailing address
  •                Telephone number etc.

Your personal data will be passed on to third parties only if this is necessary for the purpose of contract execution or for billing purposes, in compliance with § 11 of the Federal Data Protection Act (BDSG) for order data processing, or when you have previously consented. Your personal data will not be sold to third parties by us.

A transfer to government institutions and authorities entitled to receive information only takes place within the framework of mandatory legal provisions or insofar as we are obliged to do so by court order.

Usage of Personal Data

The personal information collected will only be used to provide you with the products or services you request or for any other purpose for which you have given your consent, unless otherwise required by law. Our employees have been obliged by us to secrecy and to comply with the data protection provisions, § 5 BDSG.

Storage of Data

The Parkhotel Schillerhöhe stores personal data as long as it is necessary to carry out a service, as you requested or to which you have given your consent, unless otherwise required by law.

Right of Withdrawal

You are entitled to revoke the consent to the use of personal data in whole or in part at any time with effect for the future.


The Parkhotel Schillerhöhe uses technical and organizational measures to protect your data against accidental or intentional manipulation, loss, destruction or unauthorized access. Our security measures are continually being improved in line with technical progress.


Personal data should not be transmitted by persons under the age of 18 without the consent of the parent or guardian to our website. Parkhotel Schillerhöhe encourages all parents and guardians to instruct their children in the safe and responsible use of personal data on the internet. Our company will not knowingly collect, process or use personal information about children.


Parkhotel Schillerhöhe uses so-called “cookies”, i.e. text files, or so-called “web beacons“, i.e. graphic files, which are stored upon the User’s display device. These are technologies with the help of which certain user-specific settings and technical information can be collected by means of which the User can be identified. This information reveals when and how Users use the Website and make it possible to continuously improve the latter. The usage of cookies offers the User the advantage that he does not have to input his personal data every time he completes forms on the Website. The use of cookies is standard procedure and the norm on many websites. Cookies are stored on the User’s display device, not on the Website.

The Parkhotel Schillerhöhe uses cookies solely for the purpose of reading information on the memory of the User’s display device that has been stored there by a cookie from this site. By using the Website without undertaking corresponding adjustments in his browser the User gives his consent to the use of cookies, as has been described in these data protection regulations. Should the User not wish cookies to be stored upon his display device or should he wish to delete a cookie that has been stored or wish to be informed of the storage therefore, he may adjust the settings of his browser or display device accordingly. How precisely this is to be done may be gathered from the help service of your browser or display device. We explicitly draw attention to the fact that this means that it may not be possible to use all functions to their full extent.

Use of Google Analytics

Our website uses Google Analytics, a web analysis service from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as “Google“. Google Analytics employs so-called “cookies“, text files that are stored to your computer in order to facilitate an analysis of your use of the site. The information generated by these cookies, such as time, place and frequency of your visits to our site, including your IP address, is transmitted to Google’s location in the US and stored there. We use Google Analytics with an IP anonymization feature on our website. In doing so, Google abbreviates and thereby anonymizes your IP address before transferring it from member states of the European Union or signatory states to the Agreement on the European Economic Area.

Google will use this information to evaluate your usage of our site, to compile reports on website activity for us, and to provide other services related to website- and internet usage. Google may also transfer this information to third parties if this is required by law or to the extent this data is processed by third parties on Google´s behalf. Google states that it will in never associate your IP address with other data held by Google. You can prevent cookies from being installed by adjusting the settings on your browser software accordingly. You should be aware, however, that by doing so you may not be able to make full use of all the functions of our website.

Google also offers a disabling option for the most common browsers, thus providing you with greater control over the data which is collected and processed by Google. If you enable this option, no information regarding your website visit is transmitted to Google Analytics. However, the activation does not prevent the transmission of information to us or to any other web analytics services we may use. For more information about the disabling option provided by Google, and how to enable this option, visit

Links to other Websites

This page contains references to websites of external operators. The links were carefully checked before they were activated. However, it is not excluded that changes in content will be made by the respective operators afterwards.

This Privacy Policy applies only to the Internet presence of Parkhotel Schillerhöhe. A liability for the content or accuracy of the privacy policy of internet appearances of other providers will not be accepted. For information about the privacy policy of other providers please check the respective website or contact the respective provider.

Questions relating to Data Protection

If you have any questions or comments regarding the processing of your personal data, you can contact the Parkhotel Schillerhöhe directly. Upon request, we will inform you as soon as possible which data we have stored about you. If outdated or incorrect information is stored, we will correct it at your request.